CARRIER GRADE
Infrastructure & Compliance

High availability, European sovereignty

Three European datacenters in active-active architecture. Automatic failover < 60ms. ARCEP declared operator · CE identifier · APNF member · OPTS MAN compliant (Art. L.44 IV CPCE).

Points of presence (POPs)

Telehouse 2 Paris (PAR)

Main POP · BGP Tier-1
Telehouse Europe · Tier-1 interconnects · 99.99% SLA

Equinix Courbevoie (CDG)

Secondary POP · active-active
Equinix PA3 · AS-IX peering · geographic redundancy

Data Center Park Nuremberg (NUE)

DACH POP · DACH coverage
DCPark Nuremberg · latency < 8ms to DE/AT/CH
SLA commitments
Metric Value Detail
Availability 99.99% measured over 12 months
Auto failover < 60ms Active-active between POPs
Commercial support < 4h Business hours · business SLA
Technical support 24/7 Permanent NOC · escalation < 15min
Incident notification < 30min For critical P1 incidents
Compliance & certifications

ARCEP Operator

Declared with ARCEP (French regulatory authority). All French legal obligations met.

STIR/SHAKEN

Full STIR/SHAKEN implementation for caller identity attestation. Attestation A, B, C as applicable.

GDPR

Data hosted in Europe. DPA available. No transfer outside EU. Compliant logs and CDRs.

QoS & LNP

SLA-guaranteed quality of service. Full local number portability (LNP) in France and EU.

Chapter 02 · Proof

The numbers your clients hear.

0%
Contractual uptime
Operator SLA, measured live over 12 rolling months.
0M
Minutes routed / month
Across our three European POPs (Telehouse 2 Paris · Equinix Courbevoie · Nuremberg), active-active failover.
0+
Termination destinations
Polyvalent numbers, NPV and SIC/MOP portability included.
<0min
24/7 operator support
Escalation SLA. Dedicated account manager for partners.
Chapter 05 · Get started

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